Job Title: Sr Mgr Data Governance
Job Location: Hershey, PA
This position is open to a 100% remote.
Summary:
The Enterprise Data organization drives value for Hershey by providing high-quality, well governed data to the Enterprise for analytics and decision-making.
This versatile leadership role will be responsible for building cross-functional relationships, educating stakeholders and partnering with data teams to ensure governance standards and policies adhere to industry best practice and help to deliver rapid impactful benefits.
You will lead a team that monitors, maintains, and enforces policies and procedures, while routinely collaborating with stakeholders to promote efficient, accurate records and effective information management. In addition, the incumbent will be an active member of a governing body/council, ensuring the technical platforms are complimenting the documented and governed procedures. The evolving governance model will require the leader to be collaborative and decisive with stakeholders and technical teams to ensure solutions are aligned with modern data trends and designed to scale to current and future needs of the business.
Major Duties/Responsibilities:
Data Governance Domain:
Collaborate with IS and business partners to identify, prioritize and address data governance across the enterprise. Support the technical data strategy through data governance and complimenting initiatives in the Enterprise Data portfolio.
Master Data Management:
Leaning on domain experience, consult and solution master data architecture with various stakeholders across all Hershey domains. Build an understanding for Hershey master data and its impact on integrations between SAP and core applications.
Data Catalog and Marketplace
Work to deliver the data catalog and marketplace tool to the enterprise. Building the capability with stakeholders, including the change management to the organization.
Mentoring and Coaching:
Manage the IS data governance team, ensuring success through formal and informal technical education and development. Participate as a technical leader in a community of practice for our solution, security, and data architects across IS and the Business with the goal to improve the collaboration across the community, provide development opportunities for our solution architects, and create a community “voice” with regard to architecture & technology innovation.
Specific Job Responsibilities:
- Collaborate with data owners, stewards, information security, privacy and technology leadership teams to establish data policies, processes and standards including enforcement of data quality, security and management concepts.
- Lead and facilitate data governance activities of the organization including but not limited to creating data governance and privacy policies specifying contract implementation.
- Partner with functional master data leaders to build the business value case for a Master Data platform.
- Partner with business leadership within the master data and business domains to build and implement the policy and process for the governance model.
- Leverage a technical understanding of the enterprise data catalog to build end user adoption, through delivering visibility, integrity and quality of Hershey data assets.
- Work with business partners to deliver quality visualizations based on business rules and strategy.
- Lead the accountability procedures governing data access, quality, processing, storage, retention, reporting and auditing measuring contract and regulatory compliance.
- Partner with the Hershey Data Privacy team to identify, build and deploy technical and non-technical vulnerabilities to our data.
- Establish the compliance testing and remediation processes to data privacy at the enterprise level.
- Work closely with the business stakeholders to aid in the development of a data stewardship program, establishing metadata registry responsibilities.
- Maintain and grow a system/data catalog, a data lineage map, and a business glossary.
- Work collaboratively to champion data literacy, creating, implementing and managing educational programs to deliver a data-driven culture by upskilling the organization on our self-service toolsets, Hershey’s data assets and how to leverage data to drive business outcomes.
- Work alongside the ERP implementation team for the data migration of Hershey data to new SAP S/4 platform.
- Collaborate with Data Architects and Data Engineering Ops to define data warehouse architecture, platform and applications.
- Lead the implementation of metadata standards, data governance and stewardship, master data management and data management.
- Establishing and leading Enterprise Data and Technology governing bodies/councils and supporting business data governance leaders and forums.
- Deploying, monitoring and enforcing policies/procedures that ensure data is used and maintained properly within Enterprise Data and Technology as well as the broader organization.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
- Demonstrated leadership and managerial skills.
- Excellent verbal and written communication skills.
- Strong financial and contract management and analytical skills especially in a technical environment.
- Excellent Program and Project management skills.
- Strong problem solving and analytical skills.
- Excellent customer service skills
- Excellent understanding of corporate policies, practices and organizations
- Strong negotiation skills and contract requirements
- Extensive experience managing external resources.
- Ability to manage multiple priorities, meet deadlines and produce quality results under pressure.
- High energy self-starter
- Strong team builder, change agent, and motivator.
Minimum Education and Experience Requirements:
Education: Bachelor’s in a STEM degree, specifically Computer Science, Engineering, or Information Systems
Master’s degree and/or related equivalent experience preferred.
Experience:
13+ years of progressive experience working with data, five of which has been focused in leading cross-functional teams and enterprise-wide data management programs.
- 10+ years of diverse experience delivering within enterprise data management, which may include designing end-to-end data governance, architecture and/or platforms, using industry standard guiding principles and practices.
4+ years of experience with MDM/PIM (e.g., Stibo, Tibco, Informatica, etc.) and data catalogs (e.g., Alation, Informatica, Collibra, etc.)
- 4+ years with integrating data governance tools with ERP solutions; SAP preferred.
- 4+ years of demonstrated experience in data migration and data profiling for large ERP implementations (SAP ECC, SAP S/4)
- 6+ years of experience in a hybrid leadership role; leading strategy and making critical decisions, while being able to execute against low-level deliverables of a project.
- Successfully led implementations of either an MDM/PIM or data catalog solution
- Experience working cross-functionally at varying degrees of leadership in the business to build adoption and influence stakeholders for driving data governance in the organization.
- Experience in data architecture within an enterprise environment using industry standard guiding principles and practices.
- Demonstrated data literacy/change management experience — understanding and communicating business use cases/outcomes, data sources and management concepts. The ability to translate among the languages used by executive, business, IT stakeholders.
Experience with COBIT/SOX, as well as PII data in accordance with relevant laws (GDPR, CCPA, etc.)
Leadership Competencies:
Strategic Thinking
Thinks strategically by clearly anticipating future trends, challenges, and consequences, creating breakthrough business strategies and plans to achieve a competitive advantage. Creates clear and compelling vision and strategy, translates strategy into business plan, and communicates strategic vision to employees.
Business Acumen
Leverages business judgment to shape strategy, based on understanding of operational, commercial, financial, and organizational requirements and capabilities. Understands the Hershey business units, regions, and functions, and the manufacturing, commercialization and market access of its products and services.
Drive for Results
Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to others, and maintains own and others focus on achieving the important goals. Demonstrates persistence in removing barriers to achieving results and encourages others to do the same.
Prioritization and Judgment
Prioritizes and focuses on the right ideas, opportunities, issues, and projects. Develops decision criteria and considers benefits, costs, and risks of each decision and its immediate and long-range implications. Makes timely, sound judgments in uncertain and changing situations.
Influential Leadership
Leads and persuades others, within and outside of Hershey and without direct authority or formalized structure. Understands other’s needs motivations, concerns, and positions. Establishes credibility with stakeholders and confidently influences their opinions and actions. Inspires and leads others to adopt common vision, achieve organizational change, and accomplish business strategies.
Partnership
Develops and maintains quality, long-term relationships and partnerships based on trust, transparency, communication, and credibility with key internal and external stakeholders to accomplish strategic objectives. Works to find common ground and mutually beneficial solutions to conflicts. Uses diplomacy and tact to diffuse high-tension situations.
Global / M&A Mindset
Thinks from a global / M&A perspective and understands market, regulatory, political, economic, and cultural differences across countries and regions and their interdependencies. Understands how stakeholders and teams work and communicate in other countries and regions and how to adapt behavior and strategy to ensure alignment with market and cultural differences.
Talent Management and Development
Defines and communicates performance standards and continuously raises the bar. Motivates employees to perform at their highest potential and achieve breakthrough results, holding individuals accountable for own actions, and recognizing individual contributions and achievements. Leads development of internal talent to meet the future needs of the organization.
Customer Focus
Builds a culture that strives to exceed customer needs and is creatively challenged by and responsive to customer experiences. Creates clarity within the organization of what successfully meeting customer needs looks like. Gives priority to customer needs and makes organizational adjustments based on continuously reevaluating how well customer needs are being met.