Business Analyst II

Business Analyst II

About the team

You will join the Zillow Offers Business Operations team. The team is responsible for reporting, measuring and influencing the business toward favorable customer and business outcomes. Our recommendations and influence with cross functional partners have improved the outcomes for thousands of customers, and increased business outcomes for Zillow Offers!

About the role

We are looking for a marketing analytics specialist who can help the ZO Marketing team better understand marketing performance by channel. You will be an instrumental partner to the Marketing organization, helping them understand lead volume driven by marketing, and opportunity to drive further lead volume.

You are creative, excel in building productive and positive partnerships with partners, are customer-centric, and know where and how to influence positive optimizations and improvements within the marketing space.

Example achievements you will make:

  • Build a single source of truth for marketing channel metrics, attribution, and downstream business funnel metrics, in partnership with people across Marketing, Data Science, and other groups

  • Complete a detailed, foundational forecasting model which empowers business partners to understand the future impact of marketing in business plans

  • Build out monthly report-outs on channel and funnel performance to senior leadership

  • Influence improvements and find optimization opportunities across display advertising, SEM, social media, direct mail, email and other channels to increase engagement from sellers

  • Build dashboards to help partners understand performance; construct presentations to influence change in channel performance

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

Who you are

  • Proven understanding of the inner workings, measurement, and efficiency of digital marketing channels
  • Robust SQL and Excel/Google Sheets experience
  • Experience with understanding and measuring onsite efficiency and influencing business owners toward better outcomes; prior experience in ecommerce preferred
  • 3 + years in a marketing analytics, FP&A, consulting, or business operations role
  • Results oriented, data driven, customer-centric
  • Proven history of establishing relationships with partners

In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Get to know us

Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease.

We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it — and no matter what job you're in, you will play a critical role in making this vision a reality.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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