Senior Applied Scientist, Personalization

Senior Applied Scientist, Personalization

About the team

Zillow Group’s Growth AI team helps customers discover the right home through relevant & delightful product experiences and messaging. We power these experiences through a deep understanding of our customers and the homes they love! Our team leverages machine learning to serve up personalized content and power a variety of personalized customer touchpoints, including email and push notification messaging.

Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease.

About the role

We are seeking an innovative Senior Applied Scientist to join our team and to proliferate personalization into new product areas and business domains.

You’ll Get To

  • Lead and innovate through modeling to further personalize our communication channels

  • Build model prototypes and collaborate with our Machine Learning Engineers to productionalize models that improve customer engagement

  • Empower your team members to deliver results through your technical leadership

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

Who you are

You are both a leader that empowers and guides team members, but also a technical specialist that has the resourcefulness to identify business challenges and formulate machine learning solutions methodically!


  •  4+ years experience in machine learning or applied science/research in industry
  • Experience with building recommender systems, or learning to rank models
  • Experienced in A/B testing evaluation methodologies
  • Experience with processing and learning from large data sets using distributed frameworks such as Hadoop or Spark
  • Experience working with machine learning tools such as PyTorch or TensorFlow
  • Expert with high-level programming language such as Python or Java

Preferred Qualifications

  • A Master’s or PhD in Machine Learning or related field
  • Knowledge of working cloud platforms such as AWS
  • Experience applying deep learning in the personalization domain

Transferable Skills
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Get to know us

Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease.

We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it — and no matter what job you're in, you will play a critical role in making this vision a reality.

At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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