Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.  Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.  Front Line is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE TEAM

The Core Data Services team is at the center of Data and Analytics initiative. We are in the beginning of our journey to build an enterprise data platform capable to be a true underpinning of any data needs for the enterprise. Our mission is to make reliable data available and enable value creation by the data community of engineers, analysts and decision makers. Core Data Services team consists of Platform engineering team, Data Engineering, Data Enablement and Operations team. BI is part of Data Enablement and is a critical component of providing users visibility into the data and providing self-service for interacting with data first hand.

Core Data Services is currently in process of adopting Spark as our main ETL engine and realizing the value of highly functional, performant and transparent Data Lake, all this while maintaining and streamlining existing data infrastructure and doing careful migration. These activities will create new opportunities for business intelligence functionality and effective data value delivery.

Our mission is to provide the right users with the right data at the right time and we are dedicated to defining and building a world class service model for Business Intelligence. This is an exciting opportunity for a BI QA Analyst to explore our data in all it’s glory and identify and address data issues in a time sensitive environment.  We have numerous sources of data and we need to clearly understand the differences and standardize the metrics on which we’re reporting and how data relates to each other.

The ideal candidate is obsessed with the quality of data.  This position requires someone with strong analytical and statistical skills, with a solid knowledge of SQL and various BI toolsets.  The candidate must also possess deep technical experience working with disparate sources of data such as marketing and orders data. 

Success in this role means understanding the data journey from source to visualizations, communicating with end users and going through troves of existing reports and dashboards to: 1) Identify any data quality issues, 2) Identify irregularities in the way data is being used in addition to how data is perceived.  Our candidate is motivated by driving value to the business, holds themselves to a high standard, is meticulously detailed, can work and learn independently, is tenacious in chasing down the people who can help get a problem solved, and loves working collaboratively – with no ego – for the betterment of the team.

WHAT THIS ROLE WILL DO

• Design, develop, build, automate QA/testing framework for BI data development

• Design, develop, build, automate QA/testing framework for BI development for reporting and dashboards

• Partner with various teams, including Product, Engineering, Finance, and others to assess how data should tie out / relate from disparate sources

• Partner with various teams, including Product, Engineering, Finance, and others to regularly as part of the development life cycle Document your work and help maintain our existing documents using Confluence, Google Docs, Lucid Charts and other such tools stack

• Work with the user community to ensure current reports meet expectations

• Work with disparate data sources and be able to compare and identify data quality issues in a time sensitive manner

• Dive into different reports, datasets and dashboards to understand any potential overlaps in data use, discrepancies in logic and make recommendations for streamlining and simplifying

WHAT THIS PERSON WILL BRING:

• Strong analytical skills for deep data analysis, data profiling, assessing data fit for purpose

• Required experience analyzing data across disparate sources

• Required experience across marketing data in analyzing, understanding and standardizing metrics

• Required Experience with SQL, Databricks, Python

• Ability to apply advanced analytical techniques to datasets in order to get questions answered by data / understand data better

• Skillset to work with large data volumes

• Detail oriented with strong time management and organizational skills

• Innate willingness to roll up sleeves

• Experience with various BI tools

• Good understanding of Data Lakes, Data Warehouses is important to have

• Software development, coding expertise in the data science field using Python/Spark/Scala/R/Java is good to have

• Working knowledge of Databricks, Snowflake, Teradata, Oracle, or Google BigQuery

• An understanding of diverse data sources and data formats (xml, json, yaml, parquet, avro, delta) and respective use cases is good to have

• An excellent understanding of the nuances that add complexities around time zones, geo, various data formats, data types across different storage systems is nice to have

• There are a number of skills listed above, but really, at the heart of data quality in BI is a strong data analyst who is able to navigate our data with a focus on Data Quality, automation – so don’t worry if you don’t check all the boxes!  If you are enthusiastic about data, are a fast learner and have a successful track record you should apply!

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

• WEALTH: 401(k) program with company match, Stock Program

• FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support

• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

• OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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