We are looking for a Senior Business Analyst position for our team! We are seeking someone who thrives in problem-solving, is detail-oriented, and has a passion for transforming complex data into actionable insights. If you’re a proactive collaborator with a knack for streamlining processes and finding innovative solutions, we’d love to meet you!

As a key team member, you will work closely with internal stakeholders and customers to identify the data, information, and insights they need. You'll then design creative solutions to deliver these insights in an intuitive and easy-to-use format. By capturing requirements through interviews, feedback forms, usage reports, and industry best practices, you will prioritize and clarify those needs. You will lead or manage the development of enhancements to various analytical tools, ensuring their effectiveness through rigorous testing and validation. Your insights will continuously improve our processes and tools, driving better outcomes across the organization.

DEPARTMENT: Shipper Solutions

LOCATION: US Remote

Job Type: Exempt

WHAT YOU GET TO DO:

• Challenge existing processes and propose more efficient alternatives
• Develop next-gen insights from large data sets
• Create and enhance tools that visualize data in new and impactful ways
• Collaborate with a global team to understand needs and deliver meaningful solutions
• Track goals and KPIs, providing clear, data-driven performance reports
• Innovate strategies to achieve more with fewer resources

REQUIRED QUALIFICATIONS:

• Proven experience in data manipulation and visualization (Preferably: Power BI, Excel; SQL)
• 5+ years of experience in transportation or supply chain industries supporting complex customer and high-volume pipeline
• Project management expertise with a focus on gathering and managing requirements