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Love data? Love to make a huge impact? As the Senior Analyst within the Customer Analytics vertical at Gopuff, you’ll bring thought-leadership and insights to help optimize many aspects of our business - from customer acquisition and retention to user behaviors and branding. You’ll help lead our efforts to use data to understand how to improve all aspects of the customer experience. This role is within our data & analytics team and we’re designed to move fast. You’ll have the opportunity to make a huge impact as the future success of Gopuff will depend on the insights we derive from our data.
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Qualifications
- 5+ years of experience in analytics or data science - preferably in fields related to marketing, digital merchandising, or consumer product
- Bachelors in Business, Statistics, Engineering, or other quantitative discipline
- Expert in SQL and database table design - able to write structured and efficient queries on large data sets
- Proficiency in R or Python
- A deep understanding of statistical analysis and experiment design
- Experience in data warehousing concepts, big data technologies, and analytics platforms
- Development experience with BI platforms such as Looker, Tableau, PeriscopeData
- Excellent communication and presentation skills
- Experience managing multiple cross-functional stakeholders
- Experience collecting business requirements and working with engineering teams to implement marketing data pipelines
- Top-notch organizational skills and ability to manage multiple projects in a fast-paced environment
- Move fast, be a team player, always be learning and give back
Responsibilities
- Help drive analytics for the Customer side of the business - including marketing analytics, site analytics, merchandising, pricing and promotions, and more.
- Bring your unique data perspective and proven experience and hit the ground running as an analytical thought leader.
- Obtain a deep understanding of the business drivers through data exploration, and make recommendations to optimize performance and deepen our understanding of customer behaviors
- Perform deep-dives to analyze problems, identify opportunities and suggest experiments based on findings
- Own data accuracy and integrity
- Partner with other Analytics team members, Product Management, Engineering, and other functions to identify opportunities, propose solutions, and share insights - ensuring consistency of data-driven decision-making throughout the org
- Mentor team members
The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.
When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.
We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)
Like what you’re hearing? Welcome to Gopuff.
The Gopuff Fam is committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We are an equal employment opportunity employer.