Are you looking for an exceptional career opportunity in data analytics? Do you enjoy learning new technology in a fast paced environment? Are you ready to support a team that distributes essential data/reporting to business partners and leaders?

This opportunity focuses heavily on data manipulation, trend analysis, reverse engineering issues within data, and using tools to publish quality data and reporting to drive real time business decisions. This position requires combining business acumen with technical and analytical skills to perform day to day tasks. The position also gives you the opportunity to use critical thinking skills to solve problems and improve business and IT processes.

Summary

Provides expert content/professional leadership on complex Data Measurement & Reporting assignments/projects. Delivers analytical and operational reporting, healthcare market trend, risk analysis, business performance measurement and management dashboards through the use of portals and self-service tools across the organization. Creates and delivers automated solutions leveraging strategic tools driving relevant insights in partnership with Business Analytics and IT. Provides guidance on end-user needs, informs reporting solution design, and fulfills data and measurement requests in support of business priorities. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives quickly to market. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Data Measurement & Reporting but works on broader projects, which require understanding of wider business needs and collaboration. Recognized internally as a subject matter expert and point of contact for business partners (contracting, clinical, analytics/data science) and IT matrix partners.

Healthcare Enterprise Reporting Team

This is a dedicated team that contributes to the support, development and delivery of enterprise reporting. Our motivated team uses their technical and analytical knowledge to ensure the accurate and timely delivery of quality data. The team collaborates with multiple matrix partners acting as a liaison between IT and reporting stakeholders both internal and external. Through our team’s subject matter expertise on healthcare data and the complex calculations and methodology that drives the reporting we support, we’re able to quickly streamline operations to ensure service level agreements are met.

Responsibilities

• Business ownership of root cause analysis of application issues.  This includes identifying, validating, and documenting issues.  Effective communication and prioritization of issues with business team and includes assisting in testing out solutions and implementing into production.
• Support the Business Intelligence (BI) Solutions Development team for application enhancements and new content.
• Translates customer objectives into requirements understanding and proactively anticipating user needs.
• Work closely with customers, IT, and other Global Data & Analytics (GD&A) partners to meet project objectives
• Engage in operational readiness activities to ensure that project “go-live” is stable and successful
• Work across teams including GD&A, Data Science, Clinical and Medical Economics to deliver new reporting capability and efficiencies to customers.
• Identify and take ownership of issues with the ability to engage appropriate partners in order to drive to resolution.
• Enforce SLA’s through effective partnering with upstream data sources to ensure timely and accurate reporting for internal users and customer delivery.
• Subject matter expert on Optum Grouper Data outcomes - Evidence Based Medicine Quality Measures, Episode Treatment Groups, and Episode Risk Groups.
• Able to read, write, and manipulate SQL code for sourcing data/calculations/methodology for data base jobs and/or report generation.
• Proficient in supporting ‘big data’, able to analyze large data sets to identify root cause of reporting issues, rationalize report outcomes, and/or pinpoint opportunities for improved reporting outcomes.  
• Knowledgeable of Healthcare Data - Member, Provider, Clinical, Claim, and Eligibility Data.

Qualifications

• Bachelor’s degree in business administration or health management preferred with 5+ years’ work experience in health care/managed care field with direct responsibility for data analysis and management, relational databases, and reporting.
• Masters in Computer Science and Information Systems or equivalent work experience
• Hands on experience with strong database querying skills utilizing SQL Server, TOAD, Hadoop, Python, SAS (EG) on Teradata, Hadoop, DB2, Amazon Web Services (AWS), cloud, and/or other relational database technologies is required
• Experience with reporting tools such as Excel, LOOKER, Tableau, ThoughtSpot, COGNOS, ServiceNow or SCORE
• Ability to work comfortably with all levels of management including senior level leaders
• Proven ability to navigate in an ambiguous environment and effectively problem solve
• Ability to understand complicated concepts and break them down into easy to understand and meaningful information.
• Project management skills and demonstrated ability to work independently while managing multiple projects and priorities.
• Works with speed and purpose to efficiently and effectively complete assigned tasks
• Excellent oral and written communication skills
• Experience in strategic planning, project management, process automation and business applications
• Demonstrated attention to detail, ability to compile and analyze information, and provide resolutions or recommendations for improving operational processes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.