Business Analyst - Healthcare Services

Business Analyst - Healthcare Services

This job is no longer open

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

Why We’re Worth the Application:

  • We continue to grow year over year.
  • Recognized as a leader in driving important diversity, equity, and inclusion (DE&I) efforts.
  • Achieved a 100% score two years in a row on the Human Rights Campaign's Corporate Equality Index recognizing us as a best place to work for LGBTQ+ equality.
  • Named to’s list of the best companies for women to advance for 3 years in a row (2020, 2021 and 2022).
  • Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
  • Publish an annual DE&I report to share our progress on how we’re building an equitable workplace.

What You’ll Be Doing:

The Business Analyst evaluates business process, anticipating requirements, uncovering areas for improvement, and providing recommendations for solutions.  This role involves working with and analyzing data generated in our internal client relationship management software (CRM) and the ability to define and evaluate the internal data needs of the organization.  The Business Analyst, with guidance from the Associate Director Operations, will collaborate with the internal teams to create reports that monitor program trends, evaluate and offer program efficiencies, and identify opportunities for improvement.  The Business Analyst will be detail oriented and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders.

  • Collaborate with various cross-functional partners to effectively organize and distill data into actionable reports that can be delivered to stakeholders and Executive Leadership

    • Provide thorough scoping and documentation of report specifics

    • Track and communicate project progress to relevant stakeholders on regular cadences; raise alerts to stakeholders to ensure agility in dealing with issues

  • Continuously seek out and evaluate opportunities to improve business outcomes and efficiency and methods for monitoring progress

  • Create ad hoc reporting to monitor program results and identify areas for improvement

  • Work with Informatics team to automate ongoing reporting, translating requirements for a technical audience and providing data mapping, documenting features, and defining acceptance criteria

  • Maintain a strong understanding of the inputs, outputs, structures and process flows of our internal CRM, acting as a resource to internal stakeholders

  • Respond to questions, issues and analysis requests from internal teams

    • Proactively manage stakeholder expectations and resolve issues in a prompt and professional manner

  • Maintain an understanding of department and organizational priorities as they evolve and demonstrate flexibility to support system changes

  • Drive for results in a fast paced environment with a high sense of urgency Ability to communicate effectively across teams and levels, including ability to explain complex information to a variety of audiences

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Compensation Range: The minimum salary for this position is $60,000, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.
This job is no longer open
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